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John 13:34 - "A new command I give you: Love one another. As I have loved you, so you must love one another."
 
• APRIL PHONE CLOSURE WEEK RESCHEDULED!
REMOTE FICM REPROGRAMMING AVAILABLE
CUSTOM-TUNEABLE GRYPHON™ CS & CTS AVAILABLE
• PHP HAS A NEW FAN PAGE ON FACEBOOK
• PHP PHONES CLOSED ONE WEEK EVERY MONTH
• IMPORTANT! OFFICE CLOSURES!
 
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SUPPORT, DOCUMENTATION, AND DOWNLOADS
 
SEND US YOUR HEX CODE
If you purchased a Gryphon, Gryphon CS, or Gryphon CTS with custom calibrations, we will need your PCM's HEX code.  If you have a Gryphon, you can get the HEX code by going to MENU --> DIAGNOSTICS --> TECH SUPPORT --> VEHICLE INFO.  If you have a Gryphon CS or CTS, you can get the HEX code by going to HELP --> VEHICLE INFO. You may submit your HEX code to us using the form below or e-mail us directly at hexcode@phptune.com -- please include your serial number and name in the subject.
 
Name 
Serial Number 
Hex Code 
    
 
LIVE ONLINE SUPPORT SESSION
We are happy to offer our customers the option of live online support. By using the software available by clicking the button above, we will be able to take control of your desktop remotely and guide you through upgrades or troubleshooting with you on the phone. You will be able to see everything we are doing, and you can cancel the session at any time. When the session is finished, the software will completely uninstall itself from your computer.
 
CLICK HERE TO DOWNLOAD REMOTE DESKTOP
 
RETURNS
To ensure that items shipped to PHP can be tracked, ALL returns MUST be accompanied by a Return Merchandise Authorization form. To obtain your RMA number, please contact us by phone or e-mail. Then, fill out the RMA online and print it or fill it out by hand and include it with your product. NO RETURNS WILL BE ACCEPTED WITHOUT AN AUTHORIZED RMA NUMBER!

Custom Calibrations, Shipping, and Labor Charges are NON-REFUNDABLE. A 15% fee will be charged for any item returned over 30 days and for products that are not returned in brand-new, sellable condition.
 
CLICK HERE TO DOWNLOAD AN RMA FORM
 
MANUALS
 
PEGASUS™ and PHOENIX FLASH (FU)™ SOFTWARE
 
UTILITIES
 
GRYPHON™ SPLASH SCREENS
To use these images:
  1. [Right Click] on the picture you'd like; select either SAVE AS or SAVE IMAGE AS and save to your hard drive.
  2. [Click] on UTILITIES and then CHANGE SPLASH SCREEN.
  3. [Click] on FILE and then OPEN IMAGE.
  4. Browse to the location of the file you just saved, select, that file, and [Click] OPEN.
  5. Set the Splash Delay Time to the number of seconds you'd like the splash to display during the bootup (key on).
  6. [Click] on FILE and then UPLOAD IMAGE to send the image to the Gryphon.
Thank you so much to all the contributors who submitted images!
Do you have one that you'd like to share?
E-mail it to: splashscreens@phptune.com
 
 
 
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